repuda3 wrote
Apparently you didn't read my complaint. It is registered on ONE computer I do have my serial number. I want to add it to a second computer as stated. I have an attitude because I have already spent 6 hours trying to get my product, I purchased, on a second computer. It shouldn't be this difficult. I have spoke with 10 different people, been transferred as many times.
OK, but this is a user forum. There are no Adobe employees here, so we are not obliged to help you. That means we make decisions based on the tone of your post. We are also a wee bit better at fixing your Photoshop problems than the phone help people who reply on expert systems. So if you want to actually solve your problem rather than let off steam, we need to know stuff like:
What operating system you are using?
Where did you source the installation file(s)?
Have you run the Cleaner tool?
Without knowing anything about your situation, I would advise.
Download the installation files from half way down this page
Download Adobe CS6 Trials: Direct Links (no Assistant or Manager) | ProDesignTools
Download an run the Cleaner tool (ignore that it says it is for CC. It will work fine)
Use the Creative Cloud Cleaner Tool to solve installation problems
Restart your computer to give it a nice clean environment to work with.
Run the installation file in Admin mode (if Windows - I don't know about OSX)
A couple more thoughts.
Have you ever had Photoshop CC installed on the problem computer? Even the trial period. That could possibly mess you up because the CC Application Manager has the option to install CS6 as a Previous Version but it is a completely different installation process, and might leave residual files on your system.
Have you checked the Installation FAQ?
Adobe Creative Suite 6 installation instructions
Good luck.