i've exported the media files and am using an ftp host to upload them to a server, i cant delete or download the old website from the remote server? any ideas? I've tried both an ftp client and the file manager from my hosting provider? There is a file in the directory saying website files are locked because of a hack in june 2013. Any download results in failed status, and each command response reads does not have permission.
All the best
Hughie