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Re: I keep getting the 'blue screen of death' (BSOD) when using Indesign?

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There is absolutely nothing that the programming of InDesign or any other Adobe application can do on a properly functioning computer to cause a BSOD.

 

BSODs can only be caused by one of the following:

 

(1)  Malfunctioning hardware including processor, memory, disk driver, video card, etc.

 

(2)  Malfunctioning (i.e., buggy) physical device drivers that operate in privileged mode in the operating system. This would include video and GPU drivers.

 

InDesign is an application program that in the event of “crashes” due to bugs, bad data, etc., would at worst yield a Windows error message about the program terminating, never a BSOD.

 

That having been said, the way InDesign and other Adobe applications use OS drivers and hardware certainly could trigger BSODs due to the two factors mentioned above. These applications use much more memory, real and virtual, than simpler applications such as Microsoft Office applications. You may be exercising memory and with frequency that you wouldn't otherwise encounter. Adobe applications are very aggressive with use of video drivers and GPUs (when available) to optimize performance. Thus, video and GPU drivers as well as the underlying hardware are being exercised in a manner that you won't commonly see elsewhere.

 

My recommendations to combat your BSOD problems are as follows:

 

–     Make sure you have all the latest OS updates as well as device driver updates.

 

–     Run intensive diagnostics against your system, especially memory, disk, and your video card(s).

 

          - Dov   


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