Hello all,
Not sure if anyone else has this issue that just started today. I have approximately 8 JPG photos taken at 640x480 res (approx. 654kb total) that I'm trying to "Combine supported files in Acrobat". The program will load the dialog box allowing me to reorder the files, change the output file size, etc. but once I click "Combine Files" the 'Status' stops at "Converting..." and throws the error shown below. I've also tried "dragging/dropping" the files into an existing PDF, with the same result. I've not had this problem before, and usually perform this operation without any issue. Can anyone shed some light on what may be happening here? Oh yeah, I'm using Windows 7 (64-bit) OS. Thanks in advance for any assistance
Problem signature:
Problem Event Name: APPCRASH
Application Name: Acrobat.exe
Application Version: 9.5.5.316
Application Timestamp: 518ac052
Fault Module Name: ImageConversion.api
Fault Module Version: 9.5.5.316
Fault Module Timestamp: 518aac4c
Exception Code: c0000094
Exception Offset: 0003ce16
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789